Privacy policy

Last updated: August 25, 2026

Welcome to PunchPop.

This Privacy Policy explains how HITMADE ("we," "our," or "us"), the owner and operator of the PunchPop brand and website, collects, uses, stores, and protects your personal information when you visit our website, interact with our services, or make a purchase.

We are committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner. By using our website, you acknowledge that your information will be processed as described in this Privacy Policy.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the contact details provided at the end of this policy.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver purchased products

  • Process payments

  • Provide customer support

  • Respond to inquiries

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send order confirmations and shipping updates

  • Send promotional emails (only where permitted by law or with your consent)

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart functioning

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

  • Measure advertising performance

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Email marketing providers

  • Analytics providers

  • Advertising partners

  • Legal authorities when required by law

These providers are only permitted to use your information to perform services on our behalf.

5. Payment Information

Payments are processed by secure third-party payment providers. PerformX does not store your complete credit or debit card information on our servers.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Request a copy of your data (data portability)

To exercise these rights, please contact us using the information below.

8. GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more lawful bases, including:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent, where required

9. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, request deletion of eligible information, and exercise other rights available under applicable law.

10. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

11. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties.

12. Children's Privacy

Our website is not intended for individuals under the age required by applicable law to consent to data processing without parental authorization. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Email: Hitmade@proton.me