Terms of service
Last updated: September 18, 2026
These terms explain the rules for buying products from PunchPop™.
Please read them before placing an order.
1. Who These Terms Apply To
These terms apply to purchases made from PunchPop™.
They apply to:
Private customers.
Businesses.
Customers from different countries.
The laws of your country may also apply.
If a law gives you a right, these terms do not remove that right.
If these terms conflict with a mandatory law, the law will apply.
Any different terms from the customer only apply if we have agreed to them in writing.
2. Who You Are Buying From
PunchPop™ is a brand operated by HITMADE™.
When you buy a product from PunchPop™, your contract is with:
HITMADE™
Im Zollhafen 5
50678 Cologne, Germany
Email: hitmade@proton.me
You can find more legal information in our Legal Notice.
3. Our Products and Your Order
We sell physical products through our online shop.
We try to show our products as accurately as possible.
This includes:
Product pictures.
Product descriptions.
Product measurements.
Product specifications.
Small differences may sometimes occur.
For example, there may be small differences in color, appearance, or measurements.
The product page is not a guarantee of a specific feature unless we clearly state otherwise.
When is your order accepted?
When you place an order, you are making an offer to buy the product.
Your order becomes a contract when we accept your order.
Simply seeing a product in our online shop does not mean that we have accepted an order.
4. Prices and Payment
Our prices are shown in your local currency.
Taxes are included where required by law.
Shipping costs and other additional costs are shown separately before you complete your order.
We may offer different payment methods.
We can change the available payment methods at any time.
A specific payment method is not guaranteed to always be available.
5. Delivery and Shipping
We send your order to the delivery address you provide.
Delivery times are estimates unless we clearly agree to a specific delivery date.
Different rules may apply to the risk of loss or damage during shipping.
These rules depend on whether you are a private customer or a business.
Your legal rights remain unaffected.
For more information, please read our Shipping Policy.
6. Defective Products and Liability
If your product has a defect, your legal warranty rights apply.
These rights depend on the laws that apply to your purchase.
We are responsible for damages where the law requires us to be responsible.
We do not exclude or limit liability where the law does not allow us to do so.
This includes, in particular, cases involving:
Intentional wrongdoing.
Gross negligence.
Important contractual duties.
Injury to life, body, or health.
Your mandatory legal rights always remain unaffected.
8. Copyright and Our Content
The content on our website belongs to PunchPop™, HITMADE™, or the respective rights holder.
This includes:
Texts.
Photos.
Designs.
Logos.
Trademarks.
Other website content.
You may not copy, reproduce, change, or use this content outside the limits allowed by law without permission from the rights holder.
9. Contact and Final Rules
You can contact us using the contact information provided on our website.
We will respond as soon as reasonably possible.
We do not promise a specific response time unless the law requires one.
If part of these terms is invalid
If one part of these terms is found to be invalid or cannot be used, the rest of the terms will continue to apply.
The invalid part will be replaced by a lawful rule that comes as close as possible to the original purpose.
PunchPop™ — by HITMADE™